The terms you buy and sell under.

These Terms & Conditions govern your use of the Oasis marketplace — the website, the provider and vendor portals, and the emails and text messages we send — operated by Oasis Marketplace Alliance LLC (“Oasis”, “we”, “us”). By applying for an account, or by using the site once you have one, you agree to them on behalf of the practice or company you represent.

You confirm you are authorized to enter into them for that organization. If you are not, do not apply. Vendors are also bound by our Vendor terms; where the two differ on selling, the Vendor terms apply.

Oasis is a business-to-business marketplace for Dental and Medical Healthcare Professionals and the vendors who supply them. It is not open to consumers, and it is not a pharmacy.

Accounts are issued after review. We verify your legal entity, your EIN and your licence documentation before pricing or listing is opened to you, and we may refuse an application without giving a reason.

Products requiring a professional licence may only be bought by an organization holding a valid one. Keeping that documentation current is your responsibility; we may suspend access where it lapses.

The information you give us must be accurate and kept up to date. You are responsible for everyone who uses your account and for keeping sign-in details confidential. Tell us at team@greateroasis.com straight away if you think your account has been used without permission.

Pricing on Oasis is visible only to verified accounts. Do not share access with anyone outside your organization.

Oasis is not the seller of record. Products are sold and shipped by independent approved vendors. The contract of sale for the goods is between you and that vendor. They are responsible for the goods themselves — their description, condition, packing, storage and any manufacturer warranty.

Oasis is the transaction owner. You pay Oasis once and are never redirected to a vendor to pay. We collect payment, hold the order reference, handle refunds and resolve disputes. You do not have to chase a vendor for money.

Prices, shipping fees and delivery windows are set by each vendor and can change at any time. Offers are ranked by total with shipping — unit price plus shipping — unless you choose another ordering.

Adding an offer to your cart does not reserve it. Price, stock and vendor eligibility are rechecked before payment is taken, and where something has changed you are told before you are charged. An order is accepted when payment is taken and a confirmation is issued, not when the cart is filled.

Where an order contains offers from more than one vendor it is split, and each vendor fulfils and ships its own part. A single order can therefore arrive in several deliveries on different days.

We may cancel an order and refund you in full where an item is unavailable, where a price was clearly wrong, or where we suspect fraud or misuse.

Payment is taken by Oasis at checkout through our third-party payment processor. Oasis never stores your full card details. Using Oasis is free for practices: there is no subscription or membership fee, and Oasis earns a commission from the vendor on what they sell.

You are responsible for any sales, use or similar taxes that apply to your purchase, except where they are collected at checkout.

Delivery windows are the vendor’s estimate in business days, not a guaranteed date. Risk in the goods passes to you on delivery. Details are in our Shipping policy.

If something arrives damaged, wrong or short, contact Oasis rather than the vendor. We review the order, the shipment and the payment together, and resolve it. Refunds are issued to the original payment method, in full or in part.

Returns of correctly supplied goods are handled under our Refund policy. Opened sterile items, temperature-controlled, dated and licence-restricted products cannot be returned unless they arrived damaged or were supplied in error.

You are responsible for the accuracy of your listings — description, product code, pack size, unit of measure, price, shipping fee, stock and lead time — and for holding the licences and authorizations the goods require.

Listing is free. Oasis takes a commission on what you sell, calculated when the order is placed against the rate in force at that moment. A later change to the rate does not re-price an order already placed. Your payments follow the payment schedule shown in your portal, less commission and any refunds issued.

You must fulfil accepted orders within the lead time you published and keep your stock levels accurate. You may not use Oasis to contact its practices in order to move their purchases off the platform, or offer them terms for doing so.

We may moderate, suspend or remove a listing that is inaccurate, unlawful or unsafe, and may suspend or terminate an account for repeated failures. Suspension stops new sales; it does not erase transaction history, which both sides may need.

Program. Oasis is the text-message program of Oasis Marketplace Alliance LLC. If you give us a mobile number and check the text-message consent box, we will send you non-marketing text messages about your inquiry, application status, order and delivery updates, and customer support. Consent is optional and is not a condition of using Oasis or of any purchase.

What we text. Email is how Oasis tells you about your account and orders. Texts are extra, and only for what you choose: when your application is decided, when a vendor has a new order to ship, and when a practice’s order ships, with its tracking link. Signed-in vendors and practices choose them, and can turn them off, under Settings › Notifications.

Frequency and cost. Message frequency varies with your activity. Message and data rates may apply, according to your mobile plan. Texts go to US mobile numbers only.

Opting out. Reply STOP to any message to stop receiving texts. CANCEL, END, QUIT, UNSUBSCRIBE and STOPALL also work. We will send one message confirming you have opted out, and no more. To opt back in, reply START. You can also turn texts on or off at any time under Settings › Notifications.

Help. Reply HELP or INFO for help, or email team@greateroasis.com.

Carriers are not liable for delayed or undelivered messages. Your mobile number and consent are handled as described in our Privacy policy, and are never shared with third parties or affiliates for marketing or promotional purposes.

Do not scrape, harvest or bulk-extract pricing or catalog data; do not attempt to reach another organization’s records; do not probe or interfere with the platform’s security; and do not use Oasis for anything unlawful.

Vendor pricing is shown to verified practices for the purpose of buying supplies. It is confidential commercial information and must not be redistributed or published.

The Oasis name, logo, website and software belong to Oasis. Product descriptions and images are provided by vendors and manufacturers and belong to them. You may use the marketplace for your own organization’s purchasing or selling, and for nothing else.

Oasis provides the marketplace “as is”. Product information comes from vendors, and Oasis does not guarantee it is complete or error-free. Nothing on Oasis is clinical advice; use of any product is a matter for your professional judgment and the manufacturer’s instructions.

We aim to keep the marketplace available but do not guarantee uninterrupted access, and we may suspend it for maintenance.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

Subject to that, Oasis is not liable for the goods themselves, which are supplied by the vendor, nor for indirect or consequential loss, loss of profit, or loss arising from a vendor’s act or omission. Our total liability to you for any claim connected with the marketplace is limited to the greater of the amount paid through Oasis for the order the claim relates to, or US$100.

You agree to cover Oasis against claims arising from your breach of these terms or your misuse of the marketplace.

We may change these terms. Where a change materially affects you we will tell account holders directly and give reasonable notice before it takes effect. Continuing to use Oasis after that means you accept the change.

You may close your account at any time. We may suspend or close an account for breach of these terms, for failure to maintain required licensing, or where required by law. Obligations that by their nature survive — payment for orders already placed, confidentiality, liability — continue afterwards.

These terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-law rules. Any dispute that we cannot resolve together will be heard by the state or federal courts located in Wyoming, and both sides agree to their jurisdiction.

Oasis Marketplace Alliance LLC, 30 N Gould St Ste R, Sheridan, WY 82801. Questions about these terms go to team@greateroasis.com. How we handle personal information is set out in our Privacy policy.